Privacy Policy

We strive to protect your private information. This Privacy Policy (“Policy”) describes the practices of Volt, Inc. (“Volt”, “we”, “us”, and “our”) with respect to personal information collected through the Site at https://www.volt.ai/ and https://portal.volt.ai, (the: “Site”). This Site is a commercial company and product sales site. By using the Site, you consent to the data practices described in this Policy.

Collection of your Personal Information

In order to better provide you with products and services offered, Volt may collect personal information, such as your:

  • First name
  • Last name
  • Email address
  • Phone number
  • Title

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services. These may include: (a) registering for an account; (b) entering sweepstakes or contests sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services.

Data Collected and Processed for the Volt AI Systems

Volt’s artificial intelligence systems collect various types of data from all connected cameras. This includes, but is not limited to, visual imagery, time and date stamps, and potentially location data of the cameras. The collected data is essential for the effective operation of our services, including incident detection, subject tracking, and system improvement. This data is handled with strict adherence to our privacy and security standards to protect user privacy.

Data We Do Not Collect

Volt is committed to respecting the privacy of all individuals. We expressly do not collect any sensitive personal information through our systems other than what is defined in this policy. Therefore, we do not collect any of the following: health-related information, student or educational information, biometric data, racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic data, or sexual orientation. Our data collection is focused solely on necessary operational data for the services we provide and does not extend to these categories of sensitive personal data.

Collection of Personal Information By Our Products

Volt deploys a software analytics platform and hardware that enables businesses to address security and operational risks like unauthorized building access and medical emergencies by tapping into existing security systems and using artificial intelligence to analyze and report incidents.  In deploying this platform, Volt may collect certain personal information in connection with detecting and reporting incidents. However, it only does this in its role as a processor and service provider to its customers.  

The customers are responsible for providing any required notices to individuals whose information may be collected by the platform on behalf of the customer.  If we receive a request regarding personal information collected through our products and services for a customer, we will direct that request to the customer for a response.

Use of your Personal Information 

Volt collects and uses your personal information for the following purposes:

  • to operate and deliver the products and services you have requested; 
  • to improve our products and services and develop new products and services;
  • to provide support and respond to inquiries and requests for information;
  • to send you promotional communications, such as providing you with information about services, features, surveys, newsletters, offers, and events; and providing other news or information;
  • to enable service providers to perform certain responsibilities and provide certain services in connection with our business and operations;
  • to fulfill any other purpose for which you provide it;
  • to provide you with notices about your account;
  • to carry out our obligations and enforce our rights arising from any agreements entered into between you and us, including for billing and collection;
  • to notify you about changes to services;
  • to enhance the safety and security of our products and services;
  • in any other way we may describe when you provide the information; and
  • for any other purpose with your consent.
Sharing Information with Third Parties 

Volt does not sell, rent or lease its customer data to third parties. Volt may share personal information that it collects through its products and services with its customers with whom it has deployed such products and services.   

Volt may share personal information with its service providers that perform functions on its behalf, such as to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries.   

Volt may share personal information with a potential or actual buyer, assignee, or other successors (including its related advisors and agents) in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us about you and other users of the Site or our products is among the assets that may be or are actually transferred.

Volt may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with any court order, law, or legal process, including to respond to any law enforcement, government or regulatory requests; (b) protect and defend the rights or property of Volt; and/or (c) act under exigent circumstances to protect the personal safety of users of Volt, or the public.

Tracking User Behavior

Volt may keep track of the websites and pages our users visit within the Site, including but not limited to www.volt.ai and portal.volt.ai, in order to determine what Volt services are the most popular. This data is used to deliver customized content, a better customer experience, and potentially for advertising within Volt to customers whose behavior indicates that they are interested in a particular subject area.

Automatically Collected Information

Information about your computer hardware and software may be automatically collected by Volt using cookies and other tracking technologies. This information can include your IP address, browser type, domain names, access times, and referring website addresses. This information is used for the operation of the service, to maintain the quality of the service, and to provide general statistics regarding the use of the Volt Site.

Use of Cookies 

The Site may use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.   

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Volt pages, or register with Volt site or services, a cookie helps Volt to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Volt Site, the information you previously provided can be retrieved, so you can easily use the Volt features that you customized.   

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Volt services or websites you visit. 

Do Not Track

Your web browser may offer you a “Do Not Track” option, which allows you to signal to operators of websites and web applications and services (including behavioral advertising services) that you do not wish such operators to track certain of your online activities over time and across different websites. We do not currently honor web browser “Do Not Track” signals and other mechanisms that provide you with the ability to exercise choice regarding the collection of personal information about your online activities over time and across third-party websites or online services.

Links

This Site contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Security of your Personal Information

Volt secures your personal information from unauthorized access, use, or disclosure. Volt uses the following methods for this purpose: 

  • SSL Protocol

When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol. 

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet that are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.

Right to Delete

Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will: 

  • Respond to your reasonable request to delete your personal information from our records.

Please note that we may not be able to comply with requests to delete your personal information if it is necessary to: 

  • Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us; 
  • Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity; 
  • Debug to identify and repair errors that impair existing intended functionality; 
  • Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law; 
  • Comply with the California Electronic Communications Privacy Act; 
  • Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent; 
  • Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us; 
  • Comply with an existing legal obligation; or 
  • Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.
Storage, Retention and Transfer of Your Information

We may store any information that we collect (personal or otherwise) ourselves or in databases owned and maintained by us, our affiliates, agents, or Service Providers. If you access or use the Site or services outside of the United States, information that we collect about you may be transferred to servers inside the United States. By allowing us to collect information about you, you consent to us processing and transferring information in and to the United States and other countries whose data protection and privacy laws may offer fewer protections than those in your home country. We generally retain personal information for as long as necessary to provide the Services or fulfill the purpose of collecting that information, although we may retain information for a longer period if such retention is required to comply with applicable law.

Incident Detection and Subject Tracking

Our system is designed to identify and track individuals involved in incidents detected by VOLT AI. The level of tracking and response is contingent upon the severity of the incident. By enabling this feature, users agree to the monitoring and data collection involved in these processes.

Facial Recognition Technology

Volt does not currently offer facial recognition technology or use this technology in any features we offer.

High-Severity Incident Response

In cases of high-severity incidents, such as weapon detections, our system will automatically initiate tracking of subjects involved. This function is optional and can be enabled or disabled by the user at their discretion.

User Control and Consent

Users have full control over this feature and may opt to disable it entirely for their account. For incidents of lower severity, users have the option to initiate tracking by selecting the 'watch' option on the incident report. This tracking is active only during the duration of the incident, and ceasing the incident report will immediately stop all tracking activities.

Terms of Use Agreement

By enabling the Person of Interest feature, users are agreeing to these terms and conditions, including the collection and processing of data as described. Users are advised to fully understand these provisions before activation.

Data Collection and Use For Subject Tracking

For the effective operation of the Person of Interest feature, our system collects data from all cameras connected to the VOLT system. This data may include, but is not limited to, visual footage, timestamps, and location data. The purpose of this data collection extends beyond the Person of Interest feature, potentially encompassing other functionalities and improvements of the VOLT system. By using our services, users consent to this data collection and acknowledge that it is essential for providing and enhancing our services.

Use of Imagery for AI Model Training

Volt reserves the right to use imagery collected from connected cameras to continuously improve and retrain our AI models. This process is vital for enhancing the accuracy and efficiency of our services, including incident detection and subject tracking. All imagery used for this purpose is processed in a way that prioritizes user privacy and is compliant with applicable data protection regulations. Users consenting to this policy agree to the use of such imagery for the stated purposes of AI model enhancement.

Court-Ordered Data Transfer

In compliance with legal obligations, VOLT AI may be required to disclose collected data, in response to a valid court order or legal process. In such instances, we will strictly limit the disclosure to the extent necessary to fulfill the legal requirement. We commit to evaluating all legal demands for data rigorously and will endeavor to notify affected users, where permitted, about such requests for their data.

Children Under Thirteen

Volt does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this Site.

E-mail Communications

From time to time, Volt may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our Services, we may receive a notification when you open an email from Volt or click on a link therein.

If you would like to stop receiving marketing or promotional communications via email from Volt, you may opt out of such communications by clicking on the unsubscribe link. 

Changes to this Statement

Volt reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our Site, and/or by updating any privacy information. Your continued use of the Site and/or Services available after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy. 

Contact Information

Volt welcomes your questions or comments regarding this Statement of Privacy. If you believe that Volt has not adhered to this Statement, please contact Volt at: 

Volt Inc.
4600 East West Hwy
Suite 620
Bethesda MD 20817

Email Address: legal@volt.ai
 
Effective as of December 14, 2023